“They opened up my bag, and I told them, ‘Please, be careful. These are my grandpa’s ashes,'” he told the station. “She picked up the jar. She opened it up. I was told later on that she had no right to even open it, that they could have used other devices, like an X-ray machine. So she opened it up. She used her finger and was sifting through it. And then she accidentally spilled it.”
[via Consumerist.]
a technology job is no excuse 